Welcome to 2021! I am sure you have been bombarded with emails, podcasts, sermons, etc., about setting goals and making your New Year’s Resolutions. But if you are like me, you might have decided to rest some the first week of January and just celebrate that you made it through 2020. I did listen to [...]
This TIP comes from a concern raised on the daily “Holiday Hotline” on the WhizBang! Training Facebook Page every weekday morning at 9:30 am eastern time. Click Here to tune in each morning from now until Christmas, or watch the recording at your convenience! For more free Retail Tips of the Week [...]
Say, Thank you, Thank you, Thank you! to your customers and staff, and as a benefit, you will have JOY this Holiday Season and every day. "Showing gratitude is one of the simplest yet most powerful things humans can do for each other." Randy Pausch Saying thank you is the simplest form [...]
“If I could only remember that I cannot remember, my life would go much smoother.” - Cris Willis Too many times in my business life, this has been my motto. Especially when it came to remembering the details of past events and promotions. I would always think that I would remember everything that [...]
“If you fail to plan you are planning to fail.” - Benjamin Franklin Are you “flying by the seat of your pants?” Are you making decisions each day to get through the day and hoping to find the time “someday” to think things through and plan? You must prepare for the Holiday [...]
This Blog Post is a compilation of writings from Bob Negen with WhizBang! Training and my personal experience in retail. The Retail 4th Quarter is upon us, and it is time to get motivated and plan for your success. Success is more than just higher sales; it is higher profits, an engaged [...]
Greeting customers is sometimes one of the hardest things for many of us. We are tempted to say, “Can I help you?” only to be faced with the dreaded, “No thanks, I’m just looking." At that point, we figure it is best to just let the customer look around and they will let us [...]
Can you hear that? If you listen closely, you can hear the Christmas bells already ringing. Are you ready for the 4th Quarter? You need to STOP, THINK, and PLAN NOW if you want to have a successful Holiday Season in your retail store. Whether you are pumped up, cautiously optimistic, nervous but hopeful or [...]
All kinds of people crave attention. If you give people lots of attention, praise, pats, undivided focus, and warm fuzzy feelings for doing good stuff, they are less likely to do bad stuff. In other words, catch them doing something right Stephen Covey, the author of The Seven Habits of Highly Effective [...]
One Step at a Time Kris Kringle taught me a lesson when I was little. This lesson has stayed with me all my life. In the cartoon 1970’s cartoon movie “Santa Claus is Coming to Town,” Kris Kringle teaches the Winter Warlock that you can do things that you think are impossible. You must [...]
