Retail Coaching

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You Make a Difference

    It is easy to get caught up in the day-to-day struggles, the busyness, the never-ending to-do’s of an independent store owner, and forget how truly important you are. It’s easy to feel insignificant.   That is why you need to remember the ripple effect. The positive effort and passionate energy that you put [...]

“You are a Very Skilled Metal Worker” – Positive Self Talk –

    Did you see the VeggieTales movie “Jonah”?   My favorite character was a little caterpillar who had some issues.  He would listen to positive self-talk recordings as he slept.  The recording would say that he was a very skilled metal worker.  It was something he did not believe about himself, so he tried to [...]

By | 2020-09-06T17:05:17-04:00 September 7th, 2020|Personal Business Skills, Retail Coaching|0 Comments

Don’t Go It Alone – Building a Business Support System

One of the most stressful and "un-fun" parts about being a store owner is feeling alone, even when you're surrounded by employees and customers. There's a phrase that Bob Negen, with WhizBang! Training, coined to describe this situation - business lonely.   This tip of the week comes from the WhizBang! Training archives.  I have combined my thoughts [...]

Get Up, Get Cute, Get Going!

  As a business owner, many of us feel like our business is our baby.  It is like one of our children to us; we have a profound love for our store(s).   Back in 2008, when sales took a downturn, I realized that the advice I gave to my daughters was what I needed [...]

How To Move Out Dead Inventory

Get rid of that stale, dead inventory, and plan your future purchasing through Gross Margin Formula! Have you ever asked yourself, "If business is so great, then why am I not making any money?" Maybe your accountant or tax return says you are making a profit, but it's not reflected in your bank account. This [...]

How To Calculate Your Turn Rate

Calculate your Turn Rate and plan your inventory for the rest of the year! Are you asking yourself, "How Much Inventory Should I have on hand Right Now to Make My Sales Goals?" Well, to fix this problem, you need to know your Turn Rate! Your greatest source of increased cash flow comes from increasing [...]

3 Things to think about when reopening during COVID

  So, you are open to public walk-in traffic or making plans to open your store.  Have you thought through all of the aspects of your “new normal”?  Here are some key things to put on your to-do list.  After speaking with hundreds of retail stores across the country over the last month here is [...]

How To Get More $$ with Each Sale

Fact: The coronavirus pandemic has drastically reduced the number of people coming into your store to shop. Whether it’s because you have intentionally limited customers allowed in your store at any given time or because folks are just skittish about spending lots of time out in public, foot traffic is down. Or you may not even [...]

The World’s Best Loyalty Program

Watch as Bob Negen with WhizBang! Training shares with you the simplest (and in my opinion best) customer loyalty program ever created for independent, brick and mortar retail store owners… That’s right, I’m talking about the now infamous 6-Box Program! Want to learn even more about the 6-Box Program? Check out the Retail Mastery [...]

By | 2020-07-08T20:03:50-04:00 June 12th, 2020|Customer Service, Marketing, Retail Coaching|0 Comments