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Hiring and Training Successful Associates | Holiday Guide 2020

For many retailers, "managing people" is their weakness. You probably started your business because you love what you sell. Buying the merchandise and doing beautiful displays in your store is fun. Planning events and promotions and the marketing to go along with them lets your creative juices flow. You may even have an accountant or [...]

By | 2020-10-23T14:27:58+00:00 October 26th, 2020|Buying, Sales Training, Staff Development, Store Operations|0 Comments

4 Tips to an Entertaining Facebook Live Sale

  As you plan your events for the 4th Quarter, I truly hope you are incorporating Facebook Live into some of them. This week WhizBang! Training put out a Tip of the Week with this great information that I want to share with you.   Coresight Research estimates that the live-streaming e-commerce market is to [...]

By | 2020-10-13T17:40:01+00:00 October 14th, 2020|Marketing, Sales Training|0 Comments

Instantly Engage Your Customers in 3 Easy Steps

  Greeting customers is sometimes one of the hardest things for many of us. We are tempted to say, “Can I help you?” only to be faced with the dreaded, “No thanks, I’m just looking." At that point, we figure it is best to just let the customer look around and they will let us [...]

Are You Ready for the 4th Quarter?

Can you hear that? If you listen closely, you can hear the Christmas bells already ringing. Are you ready for the 4th Quarter? You need to STOP, THINK, and PLAN NOW if you want to have a successful Holiday Season in your retail store. Whether you are pumped up, cautiously optimistic, nervous but hopeful or [...]

The Magic Box

  Are you looking for a way to start some commotion on a slow day in the store? Ever notice how customers always seem to come in when you are busy and putting out stock in the store? If customers walk by the front window and nothing is going on, they don’t feel the urge [...]

Catch Them Doing Something Right

All kinds of people crave attention.   If you give people lots of attention, praise, pats, undivided focus, and warm fuzzy feelings for doing good stuff, they are less likely to do bad stuff.   In other words, catch them doing something right   Stephen Covey, the author of The Seven Habits of Highly Effective [...]

How To Get More $$ with Each Sale

Fact: The coronavirus pandemic has drastically reduced the number of people coming into your store to shop. Whether it’s because you have intentionally limited customers allowed in your store at any given time or because folks are just skittish about spending lots of time out in public, foot traffic is down. Or you may not even [...]